Privacy Policy inak918 – Protection
Malaysian Players' Personal Data

Welcome to inak918's Privacy Policy. This document describes inak918's privacy practices regarding the collection, use, disclosure, and protection of personal information you provide to us when using our platform, including the inak918.bet website and any related mobile applications.

Inak918 is a responsible personal data controller as defined under Malaysia's Personal Data Protection Act 2010 (PDPA). We take this role seriously and are committed to processing your personal data in a manner that is fair, lawful, and transparent.

This Privacy Policy applies to all inak918 platform users, including active registered players, individuals creating new accounts, unregistered website visitors, and anyone who interacts with inak918 through customer support channels.

Inak918 only collects personal data that is strictly necessary to deliver our services safely and effectively. We do not collect excessive or irrelevant information. The following are the categories of data we collect:

Inak918 uses your personal data solely for legitimate and necessary purposes in operating the platform and delivering the services you use. The following are the primary purposes for which your data is used:

• Account management: Securely creating, verifying, and maintaining your inak918 account.
• Transaction processing: Processing deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX; and processing winnings withdrawals accurately and promptly.
• Identity verification (KYC): Verifying that you are who you claim to be and ensuring compliance with anti-money laundering (AML) requirements.
• Service delivery: Enabling you to enjoy Sports Betting, Live Casino games, slots, poker, roulette, and all other inak918 products.
• Customer support: Assisting you in resolving technical issues, account enquiries, or complaints related to the inak918 platform.
• Platform security: Detecting and preventing fraud, unauthorised access, and misuse of the inak918 system.
• Responsible gambling: Monitoring gameplay patterns to identify potential problem gambling and offering appropriate assistance.
• Marketing communications: Sending relevant inak918 promotional information and offers — only if you have given your consent to receive them.

Under Malaysia's PDPA 2010, inak918 is required to have a valid legal basis for processing your personal data. We rely on the following bases depending on the type of processing carried out:

• Contract performance: Processing required to fulfil our obligations to you as an inak918 member — such as processing deposits and withdrawals and managing your account.
• Legitimate interests: Processing for the purposes of platform security, fraud prevention, and inak918 service improvements, where such interests do not override your rights and freedoms.
• Legal compliance: Processing required to fulfil legal obligations, including Anti-Money Laundering (AMLA) requirements, KYC requirements, and directives from competent authorities.
• Consent: For marketing communications and non-essential cookie usage, we rely on your explicit consent. You have the right to withdraw this consent at any time.

Inak918 does not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes. However, in the course of operating the inak918 platform, there are limited situations where your data may be shared with trusted parties:

• Payment providers: Transaction information that must be shared with payment service providers such as DuitNow, FPX, Touch 'n Go, and GrabPay gateways to process your deposits and withdrawals.
• Technology service providers: Companies that assist in operating inak918's technical infrastructure — such as server hosting and security systems — and are bound by strict confidentiality agreements.
• Regulatory authority: inak918 will disclose required data when mandated by law or upon a lawful request from Malaysian authorities, including Bank Negara Malaysia and law enforcement agencies.
• Game service providers: Providers of Live Casino, slots, and Sports Betting software that operate certain sections of the inak918 platform, subject to data protection agreements.

Inak918 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• Data encryption in transit: All communications between your browser/app and inak918 servers are protected with 256-bit TLS/SSL.
• Encryption of data at rest: Sensitive data stored in inak918's databases is encrypted using industry-standard encryption algorithms.
• Layered access controls: Access to inak918's data systems is restricted on a "need-to-know" basis — only staff who genuinely require it may access the relevant data.
• 24/7 Monitoring: The inak918 system is continuously monitored to detect suspicious activity or intrusion attempts.
• Security patch management: inak918's software and systems are regularly updated to address known security vulnerabilities.
• Incident response plan: inak918 has clear procedures in place to address any data breaches swiftly and to notify affected parties in accordance with legal requirements.

Inak918 retains your personal data only for as long as it is needed for the original purpose of processing, or as required by applicable law. The following are the data retention guidelines we adhere to:

• Active account data: Retained for as long as your inak918 account is active and for 7 years after account closure — to comply with anti-money laundering legal requirements.
• Financial transaction records: Deposit records, withdrawals, and betting history are retained for a minimum of 7 years in accordance with Malaysia's AMLA requirements.
• Support communication data: Customer support conversation records are retained for 3 years from the date of the last interaction.
• Technical data (logs): System logs and technical usage data are retained for a maximum of 12 months.
• Marketing data: Retained until you withdraw marketing consent or request deletion.

Once the retention period has elapsed, your personal data will be securely deleted or anonymised so that it can no longer be attributed to you.

As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA) and inak918's privacy policy, you have the following rights, which you may exercise at any time:

To exercise any of the rights above, please contact inak918's Data Protection Officer (DPO) by email at privacy@inak918.bet or via our platform's Live Chat. inak918 is committed to responding to all requests within 14 working days.

The inak918 platform uses cookies and similar technologies to enhance the user experience, maintain session security and analyse platform usage. The following are the types of cookies we use:

• Essential cookies (required): Required for the inak918 platform to function properly — including maintaining login sessions, saving language preferences, and securing transactions. These cookies cannot be disabled.
• Performance cookies (optional): Helping inak918 understand how players use the platform — such as which pages are visited most frequently — so we can continuously improve the user experience.
• Functional cookies (optional): Allowing the inak918 platform to remember your preferences, such as display settings, currency, and language.
• Analytics cookies (optional): Used to analyse aggregated platform usage patterns, helping inak918 make better product decisions.

You can manage your cookie preferences through your web browser settings or via the cookie preference panel available on the inak918 platform. Disabling non-essential cookies will not affect the core functionality of the inak918 platform.

Given the nature of the inak918 platform, which involves financial transactions in Malaysian currency (RM), inak918 takes additional security measures to protect your financial data:

• Inak918 does not store credit card numbers or full banking account information in our systems — all processing is handled through secure, certified payment gateways.
• Your e-wallet details — whether Touch 'n Go eWallet, DuitNow, GrabPay, Boost, or ShopeePay — are stored in encrypted format and used solely to process withdrawals to the same account.
• All deposit and withdrawal transactions on inak918 are logged for security and Anti-Money Laundering (AMLA) compliance purposes.
• Withdrawals will only be processed to the same payment method used for the original deposit, or to a method whose ownership has been verified by the player.

In the course of operating the inak918 platform, your personal data may be processed or stored outside Malaysia — for example, on servers located in countries that have data processing agreements with Malaysia, or where our technology service providers operate.

When your data is transferred outside Malaysia, inak918 ensures that:

• The recipient country or region provides a level of data protection that is equivalent to or greater than that of Malaysia.
• Data recipients are bound by data processing agreements that impose equivalent data protection obligations.
• All data transfers are carried out in accordance with the requirements of Malaysia's PDPA 2010 and applicable legislation.

Inak918 does not transfer data to countries without an adequate data protection framework without first obtaining your consent or establishing appropriate contractual safeguards.

Inak918 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or platform improvements. Whenever this Privacy Policy is amended, we will:

• Updating the "Effective Date" and version number displayed at the top of this document.
• Displaying a clear notice on the inak918 homepage regarding any changes made.
• Sending notification emails to all registered inak918 members where the changes are significant and materially affect your privacy rights.

We encourage you to review this Privacy Policy periodically to stay informed about how inak918 protects your information. Your continued use of the inak918 platform after any amendments take effect will be considered acceptance of the updated policy.

For any enquiries, concerns or requests relating to your privacy and personal data protection at inak918, you may contact our Data Protection Officer (DPO) through the following channels:

• Privacy-dedicated email: privacy@inak918.bet (replied within 3 business days)
• General support email: support@inak918.bet
• Live Chat: Available 24/7 on the inak918 platform

When contacting us regarding privacy matters, please include your full name and inak918 account number so we can verify your identity promptly and process your request efficiently. For requests involving the disclosure of sensitive data, additional identity verification may be required.